General Manager Operations

About Us:

PT Putragaya Wahana is the visionary force behind the Thamrin Nine complex, a world-class superblock nestled in the heart of Jakarta. Our flagship project is not just a development; it’s a game-changer, redefining mixed-use developments in Indonesia’s capital and boasting a myriad of offerings that includes the first two supertall buildings in Indonesia (Autograph & Luminary Tower; the former reaching unprecedented heights as the tallest building in Indonesia and the entire Southern Hemisphere), luxury Grade-A offices, a lifestyle mall, vibrant F&B spaces, top-notch sports and entertainment facilities, observatory deck and a range of hospitality choices, including PARKROYAL Hotel & Serviced Suites, Pan Pacific Hotel, and the first Waldorf Astoria Hotel in Indonesia.

Located just a few minutes away from the iconic Bundaran HI, Thamrin Nine is not just redefining cityscapes; we cultivate dreams, shaping the future of urban landscapes. As we soar to unparalleled achievements, we invite individuals who are passionate and ready to grow and embark on this extraordinary journey with us.

Join our team and be a part of a thriving company that values creativity, fosters growth, and empowers its employees to reach new heights. Elevate your career with Thamrin Nine – where ambition meets opportunity.

Role Summary:

We are seeking an inspiring and results-driven General Manager to lead the launch and day-to-day operations of a world-class Observation Deck, the only one of its kind in the southern hemisphere. This is an exceptional opportunity to oversee a high-profile, dynamic attraction while shaping its future success!

Responsibilities:

A. Opening Stage

• Coordination with project team to follow up work construction
• Collaboration with other department due to opening stage (Marketing, Event, Graphic Design, etc.)

B. Operational Strategy Development and Execution

• Develop and implement effective operational strategies to drive growth and improve efficiency
• Safety of the public, as well as that of the employees. You will have the concern of the respect of the safety measures inherent to such a building and their good application by the teams
• Align operational plans with organizational goals, including budgeting, forecasting and resource allocation
• Identify areas for improvement in operational processes and workflows

C. Leadership and Team Management

• Lead and manage operational teams across various departments
• Ensure effective communication between departments and teams to facilitate smooth operations

D. Process Optimization

• Continuously access and improve operational processes to increase productivity and reduce costs

E. Budgeting and Financial Management

• Collaborate with the finance department to create and manage budgets for the operations department
• Monitor expenditures to ensure operations remain within budgetary constraints
• Drive cost-effective practices while maintaining high-quality standards

Requirements:

• A business and/or hospitality related qualification (BA/MBA)
• Relevant senior level experience in operational management (min. 10 years) within the hospitality/City tourism industry/or Culture and Attraction
• An Experience on an opening site is definitively an added value
• Proven track record of managing large teams and optimizing operational processes
• Experience in budgeting, financial management, and resource planning
• Strong leadership and people management skills
• International mindset (international work experience and/or expose to international culture)
• Fluent in English

This is an exciting opportunity for a dynamic and entrepreneurial leader with a passion for excellence and storytelling in hospitality, a strong cultural awareness and a well balance between being innovating and unswerving to maintain standards.

Apply Now